Returns

If a badge arrives misprinted, damaged, peeling, or its code doesn’t scan, we’ll replace it free. No need to send anything back.

Email wanderbadges@gmail.com within 30 days of delivery with your order number and a photo of the problem.

If you simply don’t want them, you can return unused badges within 14 days of delivery for a refund of the badge price.

Badges must be unused and unstuck. Once a badge has been applied to a surface, or its code has been scanned and a gallery started, it can’t be returned — the code is permanently tied to that gallery.

Return postage is at your cost unless the item was faulty.

Journals, tumblers and posters are also print-on-demand. Faulty items are replaced free. Unused items in original condition can be returned within 14 days.

Email wanderbadges@gmail.com with your order number and what you’d like to do. We’ll reply with an address and next steps.

Refunds are issued to the original payment method, usually within 5–10 business days of us receiving the return.

Orders can be cancelled for a full refund any time before they enter production — usually a few hours. After that, the badge has been made and the standard terms above apply.

None of the above affects your legal rights in respect of faulty or misdescribed goods.